Coats

Turning a manufacturing business into one of the world’s best workplaces

Challenge

Coats is the world’s leading manufacturer of industrial thread. It is also a 250-year-old global company that has committed to transforming its culture and how it engages with employees. Along with how it’s perceived in the market and by customers.

Strategy

For a commitment to culture change to be credible amongst most employees today there needs to be a meaningful commitment to DEI.

Services

Strategy

Creative

Internal Engagement

Studio

Film

We worked alongside the senior HR team in the development of two programmes, Coats for All and Coats for Her.

A recruitment drive and return to work campaign, focused on women, was accompanied by a global Reward and Recognition programme, as well as ‘Coats Cares’, a campaign celebrating the social impact of employees and their efforts in their local communities.

Results

  • HR have reported a strong and positive response to the DEI initiatives and that these have contributed to Coats being included in the ‘World’s Best Workplaces’ for the first time in 2023.

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