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FOCUS: making a great annual event even better

Events & sponsorship · Leadership comms · Internal communications · Content & film · Advertising & creative · Employee engagement

A decade shaping DHL Express’ most important internal leadership event

The Impact

The results

No.1

Great Place to Work — 4 times winner

200+

Countries and territories represented

12+

Years as strategic & creative custodians

The story

How we did it

The challenge

FOCUS is DHL Express’ most significant internal event, bringing together senior leaders from 200+ countries to align on strategy, culture and performance. Running since 2013, the task is to make every edition feel fresh while carrying a long-running strategy.

The strategy

As strategic and creative partners for over a decade, we shape FOCUS as a coherent leadership journey, not a standalone event - from creative identity and opening films to stage moments, branding and digital assets, working with the Global Management Board on the narrative to bring comedy, emotional puncture points, and a connection of key messages to the companies’ business success.

A FOCUS session graphic reading "This is IT: shifting the perception of information technology", set over a satellite view of Earth at night.Three DHL colleagues take a selfie on stage as the audience behind them holds up hundreds of paper torches.
A speaker in a DHL shirt presenting on the FOCUS 2025 stage beside a tall banner carrying the event identity.A delegate seen from behind wearing a DHL shirt embroidered with "We are one", watching a presentation.
A speaker on stage beside the FOCUS 2025 title graphic, reading "Making a great company better" above "Kuala Lumpur".Delegates seated at long tables in the FOCUS ballroom during a timed table discussion, with the brief and a countdown clock on screen.

"We have been working with Maverick for many years and have built a strong relationship based on trust. They have consistently delivered on their commitments and have never let us down."

Head of Marketing Communications, DHL Express

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