DHL SMARTR

EMPLOYEE EXPERIENCE TRANSFORMATION
+ HR REVOLUTION

Transforming 100,000+ employee experiences to become the world’s best workplace is no small task.
So DHL turned to Maverick for our ability to think outside the box… to THINK MAVERICK.

Smartr – a platform Hive created as a key part of our ongoing digital transformation programme with DHL enables them to deliver this vision. They are now the fourth best workplace in the world and rapidly climbing…

Smartr connects and inspires employees on a global-scale – a best in class experience that serves as DHL’s primary internal engagement driver and revolutionises the HR function. It enables employees to communicate more effectively and connect to functions and services that accelerate their performance, collaboration and work life balance. It is leveraged to provide support and recognition for every DHL Express employee across the world and a complete central employee data ‘source of truth’ for DHL.

Hive concepted the Smartr platform to enable DHL’s digital transformation objectives and worked with key stakeholders across the business to take it from vision to global rollout at speed. This involved extensive employee and workplace best practice research, re-architecture of existing IT infrastructure and HR processes, iterative Agile design and development of the responsive website and mobile app, and the global rollout and engagement strategy and execution.