dhl

INSPIRING a 100,000 GLOBAL BUSINESS TO SPEAK WITH ONE VOICE

DHL needed to inspire and motivate 100,000 DHL employees in 220 countries and territories, moving their focus from domestic to international trade. That’s a lot of translation. So they asked us to THINK MAVERICK.

We helped DHL engage with top translation agencies and put a number of leading suppliers through a rigorous benchmarking process. Our on-going management of translation assets as the quantity of training material has increased has led to a saving of over 40% on translation spend across the group, and we have continued to manage translation vendors on DHL’s behalf, ensuring they deliver the very best quality at competitive costs.

impact

220 countries in 42 languages

220

From a huge loss to €2bn DHL EBIT profit by 2018

€2BN

50% increase in engagement

50%